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Employee & Labor Relations

A Resource for County of San Mateo Employees, Supervisors, and Managers

12. The Grievance Process

The Grievance Process
A grievance can be loosely defined as any concern or complaint raised by an employee. In this context,...
A. What is the first step of the grievance process?
Step 1 involves the employee, with or without a union representative/steward, meeting with a management...
B. What is the second step of the grievance process?
In order to move a grievance to Step 2, an employee or union representative must write to Employee &...
C. What is the third step of the grievance process?
If the parties are unable to resolve the grievance after the Step 2 meeting, the union can advance the...
D. What is the fourth step of the grievance process?
The fourth and last step of the grievance process is arbitration. If the Adjustment Board is unable to...