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Collective Bargaining
MOUs
AFSCME MOU 2021-2024
Extra Help AFSCME & SEIU 2021-2024
BCTC 2024-2028
CNA 2022-2025
DSA MOU 2021-2026
LEU MOU 2018-2023
OSS MOU 2021-2026
PDA MOU 2022-2025
SEIU MOU 2021-2024
SMCCE MOU 2022-202
UAPD MOU 2022-2025
Resolutions
Confidential Resolution 2024-2027
Confidential Resolution 2022-2024
Management Resolution 2024-2027
Management Resolution 2022-2024
Unrepresented Attorney Resolution 2024-2027
Unrepresented Attorney Resolution 2022-2024
Handbooks
Employee Relations Handbook
Limited Term Employee Handbook
Policies & Procedures
Admin Memos
Civil Service Rules
County Ordinance Code
COVID-19 Resources
Procedures
About Us
FAQs
Training
Contact Employee Relations
Home
Collective Bargaining
MOUs
AFSCME MOU 2021-2024
Extra Help AFSCME & SEIU 2021-2024
BCTC 2024-2028
CNA 2022-2025
DSA MOU 2021-2026
LEU MOU 2018-2023
OSS MOU 2021-2026
PDA MOU 2022-2025
SEIU MOU 2021-2024
SMCCE MOU 2022-202
UAPD MOU 2022-2025
Resolutions
Confidential Resolution 2024-2027
Confidential Resolution 2022-2024
Management Resolution 2024-2027
Management Resolution 2022-2024
Unrepresented Attorney Resolution 2024-2027
Unrepresented Attorney Resolution 2022-2024
Handbooks
Employee Relations Handbook
Limited Term Employee Handbook
Policies & Procedures
Admin Memos
Civil Service Rules
County Ordinance Code
COVID-19 Resources
Procedures
About Us
FAQs
Training
Contact Employee Relations
Employee & Labor Relations
A Resource for County of San Mateo Employees, Supervisors, and Managers
Home
Collective Bargaining
MOUs
AFSCME MOU 2021-2024
Extra Help AFSCME & SEIU 2021-2024
BCTC 2024-2028
CNA 2022-2025
DSA MOU 2021-2026
LEU MOU 2018-2023
OSS MOU 2021-2026
PDA MOU 2022-2025
SEIU MOU 2021-2024
SMCCE MOU 2022-202
UAPD MOU 2022-2025
Resolutions
Confidential Resolution 2024-2027
Confidential Resolution 2022-2024
Management Resolution 2024-2027
Management Resolution 2022-2024
Unrepresented Attorney Resolution 2024-2027
Unrepresented Attorney Resolution 2022-2024
Handbooks
Employee Relations Handbook
Limited Term Employee Handbook
Policies & Procedures
Admin Memos
Civil Service Rules
County Ordinance Code
COVID-19 Resources
Procedures
About Us
FAQs
Training
Contact Employee Relations
Home
Collective Bargaining
MOUs
AFSCME MOU 2021-2024
Extra Help AFSCME & SEIU 2021-2024
BCTC 2024-2028
CNA 2022-2025
DSA MOU 2021-2026
LEU MOU 2018-2023
OSS MOU 2021-2026
PDA MOU 2022-2025
SEIU MOU 2021-2024
SMCCE MOU 2022-202
UAPD MOU 2022-2025
Resolutions
Confidential Resolution 2024-2027
Confidential Resolution 2022-2024
Management Resolution 2024-2027
Management Resolution 2022-2024
Unrepresented Attorney Resolution 2024-2027
Unrepresented Attorney Resolution 2022-2024
Handbooks
Employee Relations Handbook
Limited Term Employee Handbook
Policies & Procedures
Admin Memos
Civil Service Rules
County Ordinance Code
COVID-19 Resources
Procedures
About Us
FAQs
Training
Contact Employee Relations
12. The Grievance Process
Employee Relations Handbook
01. Introduction to the Employee Relations Handbook
02. Documentation
03. Probationary Periods
04. Introduction to Performance & Conduct
05. The Skelly Process
06. Performance
07. Conduct
08. Conducting Employee Investigations
09. Tardiness & Absenteeism
10. Employee Assistance Program
11. Overview – Grievances & Appeals
12. The Grievance Process
13. The Civil Service Appeal Process
14. Classified & Unclassified Employment
15. Seniority & Layoffs
16. Work Schedules
17. Leaves of Absence
18. Labor Relations
19. Reference Checks
About Us
The Grievance Process
A grievance can be loosely defined as any concern or complaint raised by an employee. In this context,...
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A. What is the first step of the grievance process?
Step 1 involves the employee, with or without a union representative/steward, meeting with a management...
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B. What is the second step of the grievance process?
In order to move a grievance to Step 2, an employee or union representative must write to Employee &...
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C. What is the third step of the grievance process?
If the parties are unable to resolve the grievance after the Step 2 meeting, the union can advance the...
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D. What is the fourth step of the grievance process?
The fourth and last step of the grievance process is arbitration. If the Adjustment Board is unable to...
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