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Employee & Labor Relations

A Resource for County of San Mateo Employees, Supervisors, and Managers

04. Introduction to Performance & Conduct

Introduction to Performance and Conduct
Employee expectations fall into two categories – Performance and Conduct. Performance : Expectations...
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A. What is the difference between performance and conduct?
In general, performance relates to the quantity, quality, accuracy, and timeliness of work products....
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B. Why do we make a distinction between performance and conduct?
Conduct and performance are handled differently in terms of the corrective action process. You should...
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C. What is corrective action?
Corrective action is the process the supervisor begins when an employee’s performance or conduct...
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D. What is disciplinary action?
Disciplinary action is taken when corrective action has not caused the employee to correct his/her performance...
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E. What is non-punitive discipline?
Non-punitive discipline is a program that replaces unpaid suspensions with a disciplinary letter that...
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Is It Performance or Conduct?
BEHAVIOR CATEGORY An employee won’t perform an assignment. Conduct An employee can’t perform an assignment. Performance An...
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