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Employee & Labor Relations

A Resource for County of San Mateo Employees, Supervisors, and Managers

08. Conducting Employee Investigations

Conducting Employee Investigations
You will not personally witness every act of misconduct alleged to have been committed by your employees....
A. What is the supervisor's responsibility in the area of employee investigations?
Receive the Complaint Explain procedures. Tell the complainant that the matter will be promptly investigated...
B. Should the employee be removed from the work area during the investigation?
In most circumstances, it is not necessary to do so. However, in some situations it may be appropriate...
C. What is the supervisor's responsibility if the workplace allegation involves potential criminal action?
Document the allegation accurately and completely. Take careful, legible notes of what the complainant...
D. What is the supervisor's responsibility when the alleged misconduct is of a non-criminal nature?
In all other cases where there is an allegation of serious (but not criminal) misconduct, the County...
E. What if the allegation involves potential criminal activity away from work?
It is essential that supervisors and managers contact the County Counsel’s Office as soon as they become...
F. Is the employee entitled to Union representation during administrative interviews?
Any time you are interviewing a represented employee in conjunction with an investigation, the employee...
G. What is the investigatory file used for?
The materials in the file will be reviewed to determine whether there is sufficient proof to sustain...
H. What is the manager's role in employee investigations?
Depending on the level of the employee alleged to have committed the misconduct and the nature of the...
I. What do I do if I suspect that an employee is under the influence of alcohol or drugs while at work?
Follow these recommended steps if you suspect that an employee is under the influence of alcohol or drugs...
I.1 Objective Signs of Impairment
For more information, please see HR Bulletin 5: Dealing with the Impaired Employee on the HR website...
J. What do I do if an employee makes a threat to me and/or to anyone else?
The County does not tolerate violence in the workplace. Refer to the County’s Violence in the Workplace...
Sample Assignment to Work at an Alternate Location Letter
Date Name Classification Department Dear Mr. Employee: Subject: Temporary Assignment to Work at a Different...
Sample Interview Questions
Please note these sample questions do not take into account the unique aspects of any given situation,...
Sample Interview Questions: Alleged Discourtesy to Client
A client contacted me to complain about what she considers to have been inappropriate comments directed...
Sample Interview Questions: Alleged Discourtesy to Coworker
I understand that you took several days off while I was on vacation. How about if you start with telling...
Sample Interview Questions: Alleged Internet and/or E-mail Misuse
What is your understanding of the County’s Internet policy? How many times a day, on average, do you...
Sample Interview Questions: Alleged Misuse of Position
NAME, talk with me about your experience with getting client bus passes from our department. When did...